Everyone who works there
Position, department, employment type and an employee ID, with filters for active, invited, suspended and inactive.
The whole team, each with the access their job needs
Nurses, front desk, technicians, managers, locums and interns — every person gets a record, an account and a role that decides what they can see and do.
The problem
A shared account means everybody can do everything, nobody can be asked who changed what, and a person who leaves takes the password with them. A record and a role per person fixes all three, and takes a minute per person to set up.
Position, department, employment type and an employee ID, with filters for active, invited, suspended and inactive.
A new team member receives an invitation, sets a password and is in — with a way to send it again if it did not arrive.
Receptionists see the diary and the clients; nurses see records and vaccinations; managers see the practice. Owners see everything.
Each person can appear on the public team page with one toggle.
Roles and permissions
6 roles ship ready to use. Administrators create employees, assign a role, and adjust access module by module — 66 permissions across 25 modules.
Clinic Owner, Practice Manager, Doctor / Veterinarian, Veterinary Nurse, Receptionist and Staff, each with sensible defaults.
Duplicate a built-in role and change it, or create one from scratch for the way your practice works.
Practice, team, scheduling, patients, records, prescriptions, vaccinations, notifications, reports, billing and audit.
Give one person one extra permission without inventing a role for it.
An audit trail of who changed what, for those with permission to see it.
Who it covers
Vets have their own record too, with registrations and expiry dates — see doctor management.
When they work
Each person has a weekly pattern of hours, checked against the practice's own opening times. Approved leave and closures take slots out of the diary, so the week the team actually works is the week clients can book.
FAQ
Yes. Add as many vets as work at the practice, each with their own profile, professional registration, specialisms, weekly availability and diary. Appointments are assigned to a specific doctor.
Yes. Six roles are built in — Clinic Owner, Practice Manager, Doctor, Veterinary Nurse, Receptionist and Staff — and you can create your own. Access is set per module across 66 permissions, and one person can be granted an extra permission directly.
Yes. Every doctor and staff member has a weekly pattern with breaks, checked against clinic hours. Those with permission edit their own; managers can edit everyone’s. Leave, half days and closures are handled in the same place.
Yes. Each doctor’s council, registration number and validity date are on their record, and an approaching expiry is flagged on the dashboard weeks ahead — because a vet cannot see patients on a lapsed registration.
Everything else is on the full FAQ, and every capability on the features page.
Thirty minutes, the console itself, and your questions about who should see what.
Or pick a time on our calendar instead.