Run your entire veterinary practice
from one place

Every request and every booking, in one diary

Clients ask for a time from their app or the practice books at the desk. Either way it lands in the same place, with a doctor, a duration and a status the whole team can see.

• 01Requests come to youA client says what is wrong, when they can come and which vet they would like. The practice confirms a slot, offers alternatives or says it cannot help.
• 02A diary with real statusesConfirmed, completed, cancelled, did not attend, offered and declined — so a slot is never just “booked”.
• 03Doctor and consultation on every rowWhich vet, what kind of consultation, how long, and the reference to quote on the phone.
• 04Bookable hours come from availabilityOnly the hours a doctor works can be booked, with buffers between appointments and closures respected.
• 05Reminders before the visitAppointment reminders go out on a schedule the practice sets, which is the usual first fix for missed appointments.

An impression of the appointment management screen. The real thing is in the product.

The whole team, each with the access their job needs

Nurses, front desk, technicians, managers, locums and interns — every person gets a record, an account and a role that decides what they can see and do.

• 01Everyone who works therePosition, department, employment type and an employee ID, with filters for active, invited, suspended and inactive.
• 02Invited by emailA new team member receives an invitation, sets a password and is in — with a way to send it again if it did not arrive.
• 03A role per jobReceptionists see the diary and the clients; nurses see records and vaccinations; managers see the practice. Owners see everything.
• 04Listed on the website, or notEach person can appear on the public team page with one toggle.

An impression of the staff management screen. The real thing is in the product.

The weekly pattern behind every bookable slot

Availability is not a separate calendar. It is the rule that decides which slots exist in the diary, so booking can never put someone where they are not.

• 01A pattern per personHours per day with a break, per day of the week, for every doctor and staff member.
• 02Checked against clinic hoursMatch the practice’s hours in one click, and get a warning when a pattern falls outside them.
• 03Cover across the weekSee how many people are on each day the practice is open — and which day has nobody.
• 04Leave, half days and closuresRequests are made and approved in the console; approved leave and closures take the slots out of the diary.
• 05Connected to bookingClients can only request, and the desk can only book, inside these hours.

An impression of the availability and scheduling screen. The real thing is in the product.

The practice at a glance, and what it did over time

The dashboard is where every day starts. Reports are where the month is understood, built from the records the practice already keeps.

• 01Today, on one screenToday’s appointments in time order, the next seven days, pets and clients on the register, and your team.
• 02What needs attentionOverdue vaccinations, repeats waiting, unanswered requests and an expiring registration, each a link to where it is fixed.
• 03The diary, in numbersSeen, did not attend, cancelled, still to account for, and the did-not-attend rate over 30, 90 or 365 days.
• 04Requests, vaccinations and moneyRequests received and unanswered; vaccinations tracked, lapsed and in date; what the practice invoiced.
• 05ExportTake the numbers with you.

An impression of the dashboard and reporting screen. The real thing is in the product.